Contact FilterPilot
Real people. Real answers. Usually within the hour.
Not sure which filter fits? Question about an order? Chat, email or call us. Our team is based in New Jersey and every order ships from our Chicago-area warehouse.
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Live chat
Fastest way to reach us. Send a photo of your fridge sticker or old filter and we’ll tell you exactly what fits.
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Phone
Mon–Fri, 9am–6pm ET. Leave a message outside these hours and we’ll call you back.
(707) 773-7183Where we are
A real US business with a real address and a real warehouse.
Head office
1078 Summit Avenue #533
Jersey City, NJ 07307
United States
Jersey City, New Jersey
FilterPilot1078 Summit Avenue #533
Jersey City, NJ 07307
United States
Customer support, returns and business inquiries.
Fulfillment warehouse
9700 Irving Park Rd
Schiller Park, IL 60176
United States
Chicago area, Illinois
FilterPilot Warehouse9700 Irving Park Rd
Schiller Park, IL 60176
United States
Every order ships from here, next to Chicago O’Hare, so it reaches most of the US in a few days.
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Ships from Chicago, ILFree shipping on orders over $35.
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Genuine OEM filtersSamsung, LG, Frigidaire and Bosch originals.
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Send a photo, get the answerFridge sticker or old filter, we do the matching.
Send us a message
Include your refrigerator model number if you have it.